Excellent judgment and decision-making skills in dealing with complaints and sensitive requests required. publicrelations@ahatpa.com Excellent judgment and decision-making skills in dealing with complaints and sensitive requests required. Create accurate and timely member documentation concerning all inquiries taken in accordance to established protocols to ensure resolution is provided and presented in a clear and accurate manner. Create accurate and timely member documentation concerning all inquiries taken in accordance to established protocols to ensure resolution is provided and presented in a clear and accurate manner. If you do not speak English, we can help you. For help during a behavioral health crisis. Willing to be flexible regarding job responsibilities and schedule, not limited to but including, overtime and holidays, as a result of contractual business requirements. PA 17112 Driving directions. The AmeriHealth Family of Companies offers a range of services for individuals and employers from locally-focused health insurance plans to national-scale programs that assist those who need it the most. 6 What do I do before I can talk to my doctor about changing my drugs or requesting an exception? Amerihealth Customer Service Representative in Dublin, OH | 763757619 | Snagajob Amerihealth Customer Service Representative - Now Hiring Today Est. heat houser for john deere 1025r . X Need help finding a plan? Create accurate and timely member documentation concerning all inquiries taken in accordance to established protocols to ensure resolution is provided and presented in a clear and accurate manner. What is AmeriHealth's customer service availability? Visit Www.amerihealth.com & Login Your Account Now. How accurate does US$34,856 - US$37,861 look to you? A) Salary.com storing your resume for purposes of providing you with the job posting service. Present and project a positive image of the company in and out of the office to fellow associates, members, providers and the community by being courteous, helpful, energetic, respectful and polite. Maintain an awareness of all product knowledge information. By clicking continue you agree to Built Ins, AmeriHealth Caritas operates in the Healthtech industry. Strive to resolve an inquiry on first contact while ensuring that the inquiries have been addressed to the customers satisfaction by using all resources in an efficient and timely manner. Call center experience taking in-bound and/or out-bound calls preferred but not required. Built In is the online community for startups and tech companies. customerservice@ahatpa.com Media Information for and interview requests from members of the media. Provide feedback and/or solutions to supervisor to ensure continuous process improvement and provide a better customer experience. Able to respond positively to support change within the department and the company. Aetna Medicare Formulary > 8. Customer Service Representative at AmeriHealth Caritas. Routinely meet or exceed contact center key performance indicators. To see all 55 open jobs at AmeriHealth Caritas, click. Average Amerihealth Administrators Customer Service Representative hourly pay in the United States is approximately $18.00, which is 29% above the national average. The company is located in Philadelphia, PA, Newark, DE, Harrisburg, PA, Washington, DC and Southfield, MI. AmeriHealth Caritas was founded in 1983. Are you sure you wouldnt like a free professional resume evaluation? Contact Us Thank you for contacting AmeriHealth. By email So far over 265,000 members have used Amerihealth since its inception in 1995. Customer Service Representative* Location: Jacksonville, FL. Based on 1 salaries posted anonymously by AmeriHealth Customer Service Representative employees in Philadelphia. Dec 2021 - Present9 months. Creates and supports an environment which fosters teamwork, cooperation, respect and diversity. Call us at 888-YOUR-AH1 (888-968-7241) (TTY: 711). 7. Relaxed. Send us an email. Check out the latest AmeriHealth Jobs, Learn more about the AmeriHealth Philadelphia office. Find startup jobs, tech news and events. Makes outreach welcome calls to new members and conduct Health Risk Assessment Surveys as needed. Excellent judgment and decision-making skills in dealing with complaints and sensitive requests required. For questions about AmeriHealth Caritas Delaware or your benefits. They expect you to follow a script and document all calls, but very inadequate training. This estimate is based upon 1 AmeriHealth Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Creates and supports an environment which fosters teamwork, cooperation, respect and diversity. 1 AmeriHealth Customer Service Associate interview questions and 1 interview reviews. Text Text "MYAHNJ" to 77576 to receive updates on your health plan from AmeriHealth New Jersey Wire. Contact: Network Management /Contracting AmeriHealth Caritas is hiring for a Customer Service Representative in Philadelphia, PA . Would you like us to review something? We have answers. I applied online. Creates and supports an environment which fosters teamwork, cooperation, respect and diversity. It has 4500 total employees. We're always available to discuss your situation as well. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of . Provides member education and assists members with PCP selection and assignments. Large business health insurance. Sorry, this job was removed at 5:59 p.m. (CST) on Monday, December 6, 2021. Login/Registration support for the member site Request information about our individual and group plans. AmeriHealth Caritas Delaware Member Services: Diamond State Health Plan: 1-844-211-0966 (TTY 1-855-349-6281). For participating or non-participating providers Provider Services: 1-800-521-6007 Customer Service Representative - All LOBs, Location: Philadelphia, PA. Primary Job Function: Operations. Newtown Square, PA 19073. Member Benefits, Claims Ability to use PC applications in a MS Windows based. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Ability to use PC applications in a MS Windows based. Find out who's hiring in Philadelphia, PA. By clicking continue you agree to Built Ins, AmeriHealth Caritas operates in the Healthtech industry. 6 How do I request an exception to the Aetna Medicare Formulary ? For Short Term Medical Members: 1-878-222-4415. I work from home, but the software systems they use, waist a lot of time. Member Services: 1-888-991-7200 (TTY: 1-888-987-5704) Representatives are available 24 hours a day, 7 days a week. Office hours are Monday through Friday, 8 a.m. to 4 p.m. Your input helps Glassdoor refine our pay estimates over time. Ability to use PC applications in a MS Windows based. UPMC Cole Dentistry. AmeriHealth Caritas was founded in 1983. Questions were easy. For corporate feedback, contact headquarters at AmeriHealth 1901 Market Street Philadelphia, PA 19103-1480. Learn how AmeriHealth New Jersey meets the vast needs of a company with 50 or more employees. The company is located in Philadelphia, PA, Newark, DE, Harrisburg, PA, Washington, DC and Southfield, MI. Diamond State Health Plan-Plus: 1-855-777-6617 (TTY 1-855-362-5769). 1001 East 2nd Street, Coudersport, PA 16915 (Map) 814-274-5252. . Job Posting for Customer Service Representative at AmeriHealth Caritas Health Plan Responsibilities: Under the direct supervision of the operations supervisor, the customer service representative is responsible for responding to a diverse membership and their providers as well as other customers in a timely, professional and courteous manner. You will be asked to provide your name, birthdate, and a return telephone number. . This includes inbound and outbound member and/or provider phone calls or correspondence regarding benefit, eligibility or customer issues. The Cyber Security Global Alliance's mandate is to work with our members and partners to create a global Cyber Security network and hub that will educate, certify, accredit, develop programs, offer cyber consultations, and solve the pain points for . If you have questions about us, contact your Account Executive or email DelawareProviderNetwork@amerihealthcaritas.com. Call center experience taking in-bound and/or out-bound calls preferred but not required. Prior experience in the healthcare or managed care industry preferred but not required. ET. By clicking Agree, I consent to our data usage policies as stated. For All Other Members: 1-878-222-4411. Learn more about our offerings, and discover how personalized health care can make a . You can change your PCP through your online account. If you would like to speak to a mental health professional about any fears you may be experiencing, we encourage you to call our office at (269) 445-2451. M Cranbury, NJ 08512-3706 Email Complete the Provider Email Sign-Up Form to receive email updates with the latest information, including Partners in Health UpdateSM. If you have a problem with your Amerihealth plan you can call cusotmer service number at 1-866-681-7373 or 1-856-778-6550. the customer service representative is responsible for responding to a diverse membership and their providers as well as other customers in a timely, professional and courteous manner. Demonstrate passion for providing superior customer service to our customers and continually seeks to understand the needs of those we serve. Claim Filing Instructions - AmeriHealth Caritas Louisiana. Philadelphia, PA 19103 Tel: 1-800-984-5933 sales@ahatpa.com Contact Us General Inquiries Questions? 1-800-492-2385 sales@ahatpa.com Members Call the phone number on your AmeriHealth Administrators ID card. Routinely meet or exceed contact center key performance indicators. It has 4500 total employees. At AmeriHealth Caritas, we're passionate about helping people get care, stay well and build healthy communities. Average AmeriHealth Caritas Customer Service Representative hourly pay in the United States is approximately $16.77, which is 21% above the national average. What if my drug is not on the Formulary ? Find out why AmeriHealth New Jersey is your perfect partner in health insurance. Contact us - AmeriHealth Caritas PA. Health (5 days ago) AmeriHealth Caritas Pennsylvania is a Medical Assistance (Medicaid) managed care health plan serving more than 100,000 Medical Assistance recipients in 15 counties. Are you sure you want to replace it? In order to give you the most efficient service, we have provided links to allow our customers to change policy information, report claims, or make a payment directly to your insurance carrier. Prior experience in the healthcare or managed care industry preferred but not required. It has 4500 total employees. Strive to resolve an inquiry on first contact while ensuring that the inquiries have been addressed to the customer's satisfaction by using all resources in an efficient and timely manner. Copyright 20082022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_interviews_fluid_en-GB", "id": "div-AdSlot-laatposl", "fluid": true }, Be the first to find this interview helpful. 1 year prior customer service experience required. Reviews from Amerihealth Administrators employees about working as a Customer Service Representative at Amerihealth Administrators. AmeriHealth Caritas Louisiana PO Box 83580 Baton Rouge, LA 70884 Members Member Services Phone: 1-888-756-0004; (TTY 1-866-428-7588) Pharmacy Member Services Phone: 1-866-452-1040; (TTY) 1-800-846-5277 Providers: Provider Services Phone: 1-888-922-0007 Fax: 1-866-426-7393 Want to join our provider network? Customer Service Representative salaries at AmeriHealth can range from $34,856-$37,861. Copyright 20082022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-GB","id": "div-AdSlot-laatpvfu", "fluid": true }, Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role. The AmeriHealth Family of Companies offers a range of services for individuals and employers. Willing to be flexible regarding job responsibilities and schedule, not limited to but including, overtime and holidays, as a result of contractual business requirements. Supports new business provid Do you want to receive a free, professional resume evaluation from TopResume? General Inquiries How to reach us by mail, email, or phone. Routinely meet or exceed contact center key performance indicators. Customer Engineering Services (CES) -cesservice, Philadelphia, PA, Alterations Customer Service Representative. The medical benefits are great and the pay is good, but it's very disorganized. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Part-time Remote Position (Hours: 7pm - 11pm & some wknds) Starting at $23 per hour w/$1500 Sign-on Bonus Responsibilities: Under the direct supervision of the operations supervisor, the customer service representative is responsible for responding to a diverse membership and their providers as well as other customers in a timely, professional and courteous manner. Customer service hours are Monday - Friday, 8 a.m. - 6 p.m. Extended evening and weekend hours may vary. Toronto, Ontario, Canada. Amerihealthexpress Login will sometimes glitch and take you a long time to try different solutions. Our language line service has representatives who speak languages other than English. All Customer Service Representative Salaries, average salary for a Customer Service Representative is US$38,068 per year in Philadelphia, PA, United States Area. Voc est aqui: how to change ip address on macbook pro / truffle xiao long bao recipe / amerigroup healthy rewards phone number At AmeriHealth Caritas, we're passionate about helping people get care, stay well and build healthy communities. Receive alerts for other Customer Service Representative job openings, Salary.com Estimation for Customer Service Representative in Philadelphia, PA. Click the checkbox next to the jobs that you are interested in. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. Prior experience in the healthcare or managed care industry preferred but not required. Under the direct supervision of the operations supervisor, the customer service representative is responsible for responding to a diverse membership and their providers as well as other customers in a timely, professional and courteous manner. Box 7367 London, KY 40742 Online You can contact us using our secure contact form . Present and project a positive image of the company in and out of the office to fellow associates, members, providers and the community by being courteous, helpful, energetic, respectful and polite. At AmeriHealth Caritas, we're passionate about helping people get care, stay well, and build healthy communities.
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